TRAINING

CHICS Training

At CHICS we are dedicated to providing the best support and training available. We offer a series of training sessions suited to client needs, providing a comprehensive training service.

Our training courses will equip new and established users to use CHICS software to its maximum potential.

Training is almost always carried out at client premises. Up to 5 users can be trained in group sessions.

The outline of the training courses is below. We are always open to new ideas, so please get back to us with any suggestions of your own.

Course Content

Rents Module Familiarisation

Using the Help Screens
Bring on new tenant
End a tenancy
Bring on new dwelling
Post a change of rent
Post receivables
Simple adjustments
Close week / reconcile cash
Reports - Statements – Overview of Accounts

Repairs Module Familiarisation

Log repairs
Send Orders
Enter Contractor details
Set Repair types, Priorities
Filtering data
Reporting

Mailmerge / Export

This course is for any client that wishes to mail standard rent letters such as arrears messages or rent increase notifications. It covers selecting the records, running the mailmerge through your word-processing software and customising letters to your requirements.
Alternatively we can also train on the use on internal CHICS mailmerge facility
How to use the export screen with spreadsheets for custom reports.

Repairs Detail

Communal areas
Repair Budgeting
Advanced reporting
Repairs finance
Contractor performance
Contractor services offered
Gas safety check / service bulk orders
Export repairs.
Schedule of Rates

Rent Account detail

How to et up the ledger to suit particular needs
Advanced reporting.

If you are interested in booking a training session please call us on 01277 424427 or email carlos@chics.co.uk