Meet the team
The people who build, configure and support CHICS. When you call or email us, you speak to one of us directly, not an outsourced helpdesk.
Customer Success Manager
James Lowe
Your main point of contact once you are live. Makes sure CHICS keeps working for your organisation, from regular check-ins and account reviews to planning what you adopt next.
Implementation Consultant
Chris Kerins
Leads new customers from contract to go-live. Plans the migration from your old system, configures CHICS around your processes and runs your training sessions.
Asset & Compliance Specialist
Gareth Basterfield
Helps landlords get on top of stock condition and safety compliance, from gas, electrical and fire checks to Awaab's Law timescales and the evidence the regulator expects.
Senior Developer
Mark Prichard
Designs and builds the CHICS platform. Turns feedback from housing teams into new features and keeps the system fast, secure and reliable.
Application Support Analyst
Joshua Prichard
Answers your support calls and tickets. Investigates issues, helps your team with day-to-day questions and passes on improvement ideas to the developers.
Want to talk to the team?
Book a 30-minute demo and see CHICS with the people who'll help you run it.