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IT Support

Managed IT for housing teams who'd rather not think about IT

You buy the laptop, we set it up and send it to your colleague ready to use: managed with Microsoft Intune, encrypted with BitLocker and set up to meet the Cyber Essentials requirements. If anything goes wrong, call us and we'll sort it over the phone.

  • Microsoft 365, and nothing else
  • Every laptop managed with Microsoft Intune
  • Encrypted with BitLocker
  • Set up to meet the Cyber Essentials requirements

What's included

Everything your team needs — nothing you don't

You choose the laptop

You buy the laptop or PC and have it delivered to us. You choose it and you own it.

Managed with Microsoft Intune

We enrol every device in Microsoft Intune, so we can manage it remotely, wherever your staff work.

Encrypted with BitLocker

We turn on BitLocker before the device leaves us, so what's on it is encrypted from day one.

Set up to meet Cyber Essentials

Every device is set up to meet the Cyber Essentials requirements before it reaches your staff.

Ready to use

We send the device straight to your colleague, ready to use.

One number to call

If anything goes wrong, call us and we'll sort it over the phone.

Frequently asked questions

Which systems do you support?

We work only with Microsoft 365. We don't support Google Workspace or on-premises servers.

Do we buy the laptops?

Yes. You buy the laptop or PC and have it delivered to us. We enrol it in Microsoft Intune, turn on BitLocker and set it up to meet the Cyber Essentials requirements, then send it to your colleague ready to use.

Do we have to use CHICS housing software to use IT Support?

No. IT Support is a separate service, so you can use it whether or not you use CHICS.

Are you Cyber Essentials certified?

Yes. We're Cyber Essentials certified ourselves, and every laptop we manage is set up to meet the Cyber Essentials requirements.

Ready to see CHICS in action?

Book a 30-minute walkthrough with our team. We'll show you exactly how CHICS would work for your portfolio — no slide deck, no jargon.