CHICS Data Protection Policy

Background

CHICS is registered with the Information Commissioners Office Register of Data Controllers – Registration number Z6806750.

This policy will be implemented within the framework of the Data Protection Act 1998 and any subsequent amendments.

CHICS is not an active processor of data. Rather we hold occasional copies of client data at their behest, as an aid to training/IT support. In general this will hold names, addresses, contacts, and detail on rent and property maintenance. Some systems may hold further information on basic family circumstance or medical history. Occasionally we will make structural modifications to this copy and return. As such we never have call to pass information over to a third party.

Security is enhanced in that data is immediately accessible only if running a CHICS system. CHICS X data is further safeguarded as it is held in a proprietary format, and very difficult to re-assemble meaningfully.

The purpose of the policy is to ensure the security of information held.

Collecting Information

Confidentiality

Data will only be disclosed -

Information Security

How information is used

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Access to information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to CHICS, 14 Windsor Mead, Sidford, Sidmouth, Devon EX10 9SJ.

Internal Procedures

Cookies

We may collect the following information:

How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Review date: November 2017